24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Emergency line open 24/7
Gas Safe Reg: 123456
Trustpilot 4.9★
A burst pipe can flood a property within minutes. Our engineers isolate the water supply on arrival and carry out a same-day repair across Kensington and Chelsea — from original pipework in Notting Hill and Holland Park’s period townhouses to riser pipework in South Kensington’s mansion blocks. No call-out charge, fixed price before we start.
W8
W10
W11
W14
SW3
SW5
A burst pipe doesn’t always mean an obvious flood. These are the warning signs our engineers are called out to investigate most often across the borough.
Water appearing on a ceiling or running down a wall, especially below a bathroom or kitchen, is a strong sign of a burst supply pipe above — common in mansion block flats around South Kensington and Chelsea, where a leak often affects the flat below.
A sudden, unexplained drop in pressure at your taps can mean a pipe has burst elsewhere in the system, diverting water away from the fixture — frequent in older pipework across Notting Hill and Holland Park's period townhouses.
Standing water, soaked carpets or a damp patch spreading across a floor is an active burst pipe. We isolate the supply the moment we arrive to stop further damage.
Loud banging or knocking in the pipework, followed shortly after by a leak, often indicates a joint or pipe has failed under pressure — common in the converted flats of Earls Court and North Kensington.
A fast, clear process designed to stop the damage first and fix the cause second.
Call our 24/7 line and describe what you're seeing. If you know where your stopcock is, we'll talk you through shutting it off while help is on the way.
On arrival, the engineer isolates the water supply immediately to stop further flooding before any further assessment takes place.
The burst section is located, repaired or replaced, and all joints checked to current standards — a fixed price is confirmed before work begins.
Water is restored, the repair tested under full pressure, and the work covered by our 12-month workmanship guarantee.
Cost depends on the location of the burst, accessibility and the length of pipe affected. All prices are confirmed before we attend — no call-out charge.
Immediate shut-off and diagnosis on arrival
Exposed or easily reached section of pipe
Includes minimal opening-up and reinstatement
Replace a longer run of ageing or corroded pipe
Thaw, repair and lag against future freezing
Identify affected areas for insurance purposes
Fast arrival for burst pipe call-outs across W8, W10, W11, W14, SW3, SW5, SW7 and SW10 — without the delays of London-wide dispatch.
Stopping the flow of water is the priority on every call-out — limiting damage before any further diagnosis or repair work begins.
From Notting Hill's original stucco townhouse pipe runs to South Kensington's mansion block risers — our engineers know where pipes typically fail in each property type.
The same fixed pricing applies whether you're in W11 Notting Hill or SW3 Chelsea. No zone uplift, no call-out charge, ever.
A 4.9★ rating from local customers on both Trustpilot and Google.
All burst pipe repair work carries our 12-month workmanship guarantee, issued in writing before we leave your property.
Read all reviews on Trustpilot →
Pipe burst behind our bathroom wall in Notting Hill and water was coming through the ceiling below. Engineer isolated it within minutes of arriving and had it fully repaired the same afternoon.
Woke up to water pooling in the hallway of our South Kensington flat, luckily before it reached the flat below. Engineer arrived within 35 minutes and had the burst section replaced quickly.
Old pipe froze and split during the cold snap in Chelsea. Thawed, repaired and lagged properly this time so it shouldn’t happen again — quick and reassuring throughout.
Yes. We cover the entire borough including Notting Hill, Chelsea, South Kensington, Earl's Court and Holland Park — postcodes W8, W10, W11, SW3, SW5, SW7 and SW10. Our engineers are based locally across Central and West London for fast response throughout the area.
Our typical emergency response time across the borough is under an hour. Call our 24/7 line and we'll give you a realistic arrival time straight away.
Turn off your stopcock if you can, then call us. No call-out charge. Fixed prices. Engineer dispatched within the hour across W8, W10, W11, W14, SW3, SW5, SW7 and SW10.
We also cover these neighbouring boroughs — same fixed prices, same-day availability.