24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Brilliant Plumbing delivers expert plumbing, heating, and bathroom services across all 33 London boroughs — with experienced engineers, fixed prices, and a genuine commitment to doing the job right the first time.
We respond within 15 minutes. No call-out charge.
Years heating experience
London boroughs covered
Survey & design cost
Services in
London Plumbing
Brilliant Plumbing was founded by Brilliant Services Group who were tired of watching London homeowners get let down by tradespeople who overpromised, overcharged, and underdelivered.
We set out to do it differently — and fifteen years later, over 12,000 completed jobs and 2,400 five-star reviews later, we still hold ourselves to exactly the same standard: turn up on time, do the job properly, leave the property clean, and never charge for what wasn’t agreed.
You receive the exact price before any work begins. The number on the quote is the number on the invoice — with no call-out charge and no hidden extras, ever.
Every repair, installation, and service we carry out is backed by a 12-month workmanship guarantee. If something we've done develops a fault, we come back and fix it at no charge.
24/7 Emergency
Burst pipes, boiler breakdowns, flooding — our engineers are on call now. Under 60-minute response across all 33 London boroughs, any time of day or night.
Heating Service
Radiator installation and replacement, cold-spot fixes, bleeding and balancing, power flushing and leak repairs on heating pipework. Fixed prices agreed before we start.
Heating
Full central heating installation, repair, and maintenance. experienced engineers across all system types — combi, system, and conventional boilers.
Renovation
Full design and fitting service — strip-out to sign-off in a single fixed price. All trades in-house, supply and fit or fit-only, modern and traditional styles.
Specialist
Thermal imaging, acoustic detection, and tracer gas — find hidden leaks without damage. Written report included, accepted by all major home insurers.
Fast Response
Same-day drain clearance across London. High-pressure jetting, mechanical rodding, and CCTV survey available. No call-out charge — fixed price before we start.
There are thousands of plumbers in London. Here is why over 12,000 London homeowners have chosen Brilliant Plumbing — and why more than 70% of our work comes from repeat customers or personal recommendations.
Most plumbing problems are misdiagnosed on the first visit — leading to unnecessary parts replacement and return visits. Our engineers test methodically before recommending any work. Correct diagnosis on the first visit is not just good practice; it saves you money.
We don't use subcontractors. Every Brilliant Plumbing engineer is employed directly, fully trained, and has completed our internal training programme. You get the same standard of work from every engineer, every time.
Our engineers arrive in a uniform, carry ID, use dust sheets and protective covers, and leave the work area clean before they sign off. We confirm arrival windows in advance — and if anything changes, we call you proactively.
12-month workmanship guarantees are only worth anything if the company honours them. We do — without argument, without call-out charge, and without making the customer feel they need to fight for what they're owed. Our reviews speak for themselves.
Repeat customers
or referrals
Call our team or submit a quote request. Tell us your borough, the issue, and your contact details. We respond within 15 minutes and confirm availability for your area.
The nearest available experienced engineer is dispatched to your property. For planned work, we schedule a visit at a time that suits you — including evenings and weekends.
Your engineer diagnoses the fault correctly, explains the cause and the solution in plain language, and confirms the exact fixed price before any work begins. You approve — we start.
Work completed, home left clean and tidy. Written job report emailed to you the same day. 12-month workmanship guarantee certificate issued before the engineer leaves your property.
From Havering and Bexley in the east to Hillingdon and Hounslow in the west — Brilliant Plumbing engineers are based locally across every borough.
We don’t serve London from a single depot. Our engineers live and work in the boroughs they cover — which means faster response times, better local knowledge, and no travel surcharges for outer London.
Emergency callouts and same-day plumbing visits available across every London borough — no area excluded, no reduced service for outer London postcodes.
The same fixed pricing applies whether you're in Zone 1 or Zone 5. We never add a travel surcharge or area uplift to any job, anywhere in London.
Victorian terraces, Edwardian semis, post-war estates, modern apartments, and new-build developments — our engineers have experience across every London property type and era.
From London's clay soil and its effect on drainage to the ageing Victorian pipework common in inner-London properties — our engineers understand the specific plumbing challenges London properties present.
After 15 years in the trade, we know that the difference between a good plumber and a great one isn’t technical knowledge — it’s character. Here are the four values we hire for, train to, and hold every engineer accountable against.
We tell customers what they actually need — not what maximises the invoice. If a repair is the right answer, we say so, even when replacement would pay us more.
Every engineer is trained, fully trained, and continuously assessed. We do not cut corners on compliance, on materials, or on the standard of finish.
We arrive when we say we will. If anything changes, we call ahead. We work efficiently, clean up completely, and never leave a job half-finished without explanation.
Our 12-month guarantee is a genuine commitment, not small print. If something we've done doesn't hold up, we come back and fix it — without argument or charge.
To be the plumbing company that London homeowners trust to do the job right, charge what they said they would, and still be around to stand behind their work a year later. Nothing more. Nothing less.
Sample reviews shown for layout purposes.
“Burst pipe on a Sunday evening — called Brilliant Plumbing at 9pm and the engineer was at the house by 10:15. Fixed the pipe, checked the surrounding joints, left everything clean and dry. Fixed price as quoted over the phone. This is exactly how all tradespeople should operate. Absolutely brilliant.”
Islington · Wet UFH — kitchen extension
“Had a full bathroom installed in our Wandsworth flat. The free survey was genuinely useful — the plumber explained the options clearly, not just pushed the most expensive. Fixed price agreed, new bath, shower and vanity fitted on schedule, and everything left spotless. Professional from first call to final sign-off. Highly recommend.”
Wandsworth · Bathroom installation
“Full bathroom renovation in our Islington Victorian terrace. Ten days on site, all trades managed by a single project manager who kept us informed throughout. The finish quality is exceptional and the price matched the quote exactly. Two months in and everything is still working perfectly. Wouldn’t go anywhere else.”
Hackney · Whole ground floor wet UFH
Whether it’s an emergency, a planned installation, or something you’ve been meaning to sort for months — we’re ready. Fixed price, fully trained, all 33 London boroughs.
