24/7 EMERGENCY

Burst pipe? Boiler down? No hot water? Engineers on call right now —

Mon–Fri 8am–6pm · Sat 9am–5pm ·

Emergency line open 24/7

Registered

Trustpilot 4.9★

EMERGENCY ENGINEERS ON CALL NOW

Emergency Shower Installation & Repair in London

Shower leaking through the ceiling below, electric shower sparking or tripping the fuse box, or a shower that’s failed completely with no working bathroom left in the house? experienced engineers are on call across all 33 London boroughs — same-day emergency repair and installation, fixed price, no call-out charge.

Request Emergency Help

We respond within 15 minutes. No call-out charge.

🔒 Your details are never shared. We call back within 15 minutes.
or call us directly: 📞 07405088196 — 24/7 Line

<60m

Emergency response
time across London

24/7

Available every day
365 days a year

4.9★

Trustpilot rating
1,800+ verified reviews

33

London boroughs
covered every day

£0

Call-out charge
ever, any time

Accredited & Registered

Fully Insured

Which? Trusted Trader

TrustMark Registered

Trustpilot 4.9

£5M Insured

Worcester Bosch Accredited

Is This an Emergency?

Signs You Need Emergency Shower Help

Most shower issues can wait for a scheduled appointment — but some situations need same-day attention to prevent water damage or an electrical hazard. Here’s how to tell the difference.

Leaking through the ceiling below

Water staining, dripping, or a bulging ceiling in the room beneath your bathroom is a sign the shower tray, enclosure seal, or waste pipe has failed — this needs same-day attention to prevent structural damage.

Electric shower sparking or tripping the fuse

An electric shower that sparks, smells of burning, or repeatedly trips your consumer unit is a genuine electrical hazard. Stop using it immediately and isolate the electrical supply if you can do so safely.

 

Shower tray or enclosure flooding the bathroom

Water escaping onto the bathroom floor rather than draining away — from a cracked tray, failed seal, or blocked waste — can quickly damage flooring and the ceiling below if left unaddressed.

Only bathroom in the property has failed

If your shower has stopped working entirely and it’s the only bathroom in the property, this is treated as a genuine emergency — we prioritise restoring at least a working shower or bath the same day.

Constant dripping or running water you can't stop

A shower valve or mixer that won’t shut off — running continuously even with the control in the off position — wastes water and can indicate a failed cartridge or valve requiring urgent isolation.

Not sure? Call and we'll advise

If you’re uncertain whether your situation is an emergency, call our 24/7 line and describe what’s happening. We’ll tell you honestly whether same-day attention is needed or whether a scheduled appointment is more appropriate.

Transparent Pricing

Emergency Shower Installation & Repair Pricing

Fixed prices agreed before we start. No call-out charge. No surprise extras. These are our standard rates — your engineer will confirm the exact cost before beginning any work.

Fixed Price

Emergency Callout

£85

30–90 min

Fixed Price

Emergency Replacement Installation

£280

60–120 min

💡 All prices are fixed and agreed upfront. No call-out charge ever. Materials included in the quoted price. If the job is more complex than expected, your engineer will explain the cost and get your approval before proceeding.

⚠️ Do NOT attempt these yourself

  • Do not open shower panels yourself — it can cause more damage.
  • Do not use a sparking electric shower — it’s an electrical hazard.
  • Do not ignore ceiling leaks — it means a failed seal or pipe.
  • Do not keep a shower running non-stop — it can damage the valve.

The Process

From Call to Working Shower — Same Day

From your call to a fixed repair — in four clear steps.

Call or request online

Call our 24/7 emergency line or fill in the form above. Tell us your borough, the emergency, and your details. Takes under 2 minutes.

Engineer dispatched in minutes

We dispatch the nearest available experienced engineer immediately. You receive an SMS with their name, photo and estimated arrival time.

Fixed price agreed on arrival

Your engineer assesses the problem and confirms the fixed price before starting work. You approve the price — no surprises on the invoice.

Repaired, guaranteed, signed off

Shower repaired or new unit installed, fully tested, and a 12-month workmanship guarantee issued in writing before the engineer leaves.

Why Choose Us

Why London Homeowners Call Brilliant Plumbing

Under 60-Minute Response

Our engineers are stationed across every London borough. We dispatch the nearest available plumber the moment you call — aiming to be with you in under 60 minutes, day or night.

Fixed Price, No Call-Out Charge

We never charge a call-out fee — even at 3am on a bank holiday. You pay only for the work done, at the fixed price your engineer agrees with you before starting.

£5M Public Liability Cover

Every emergency job is covered by our full £5 million public liability insurance from the moment our engineer arrives to the moment the job is signed off.

4.9★ on Trustpilot

Over 2,400 verified Trustpilot reviews from London homeowners — many specifically for our emergency bathroom response service.

12-Month Guarantee

All emergency repairs and replacements come with our 12-month workmanship guarantee. If anything we have repaired develops a fault within 12 months, we return and fix it at no charge.

Verified Customer Reviews

What our Customers Say

4.9

1,800+ verified reviews

Trustpilot

4.9★

Google

4.8★

Which? Trusted Trader

Read all reviews on Trustpilot →

“Noticed a brown stain spreading across our kitchen ceiling on a Saturday morning — shower directly above had been leaking for who knows how long. Called Brilliant Plumbing and an engineer was here within 45 minutes. Found a failed tray seal, isolated the shower, and booked the repair for the next day so it could be done properly. Stopped the damage getting any worse.”

Picture of Sarah C.

Sarah C.

Wandsworth · Like-for-like combi replacement

✓ Verified

“Our electric shower started sparking and tripping the whole fuse box every time we tried to use it. Called the emergency line straight away — engineer was here within the hour, confirmed the heating element had failed and made the unit unsafe. Isolated it immediately and had a new shower installed and tested by that evening. Genuinely relieved they took it as seriously as they did.”

Picture of Marcus J.

Marcus J.

Hackney · System-to-combi conversion

✓ Verified

“Only bathroom in our flat and the shower valve completely seized on a Sunday evening — no way to get hot water at all. Called Brilliant Plumbing not expecting much on a Sunday, but an engineer called back in ten minutes and was at the flat within the hour. Replaced the cartridge on the spot. Fixed price, no fuss, working shower again before bed.”

Picture of Patricia O.

Patricia O.

Islington · System boiler installation

✓ Verified

FAQs

Emergency Bathroom Questions Answered

Our typical emergency response time is under 60 minutes anywhere in London, 24 hours a day, 365 days a year. On calling our emergency line, we confirm an engineer arrival time within 15 minutes.
No — stop using the shower immediately if it is tripping the consumer unit, sparking, or smells of burning. This indicates an electrical fault that could pose a genuine safety risk. Isolate the power to the shower at the consumer unit if you can do so safely, and call our emergency line for same-day assessment.
No. We never charge simply for an engineer attending your property. You are only charged the fixed price for the diagnosis, repair, or installation carried out — confirmed on-site before any work begins.
In many cases the fault is a specific component — a cartridge, valve, heating element, or seal — which can be repaired the same day from parts carried on the van. If the unit is beyond economical repair, typically due to age or the extent of the fault, we will advise you honestly on-site and quote a fixed price for a same-day replacement where stock allows.
For an electric shower fault, isolate the power at the consumer unit if it's safe to do so and avoid using the shower until it's been assessed. For a leak, place towels or a container to limit further water damage and, if the leak is significant, turn off your stopcock. If you are unsure, our call handler can talk you through this over the phone.
Yes. We cover all 33 London boroughs with engineers positioned locally across the city — meaning genuine under-60-minute response wherever you are, without a single central dispatch point causing delays.

Shower emergency?

Don’t wait. Call our 24/7 emergency line or submit your request and we’ll have an engineer with you in under 60 minutes.

📞 07405088196

Emergency Engineers in Your Borough

Click your borough to see emergency bathroom plumbing services and response times near you.

Barking & Dagenham

Engineer available

Barnet

Engineer available

Bexley

Engineer available

Brent

Engineer available

Bromley

Engineer available

Camden

Engineer available

City of London

Engineer available

Croydon

Engineer available

Ealing

Engineer available

Enfield

Engineer available

Greenwich

Engineer available

Hackney

Engineer available

Hammersmith & Fulham

Engineer available

Haringey

Engineer available

Harrow

Engineer available

Havering

Engineer available

Hillingdon

Engineer available

Hounslow

Engineer available

Islington

Engineer available

Kensington & Chelsea

Engineer available

Kingston upon Thames

Engineer available

Lambeth

Engineer available

Lewisham

Engineer available

Merton

Engineer available

Newham

Engineer available

Redbridge

Engineer available

Richmond upon Thames

Engineer available

Southwark

Engineer available

Sutton

Engineer available

Tower Hamlets

Engineer available

Waltham Forest

Engineer available

Wandsworth

Engineer available

Westminster

Engineer available

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Shower Emergency? We're On Call Now.

No call-out charge. Fixed prices. Engineer dispatched in minutes across all 33 London boroughs. 24/7, 365 days a year.