24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Mon–Fri 8am–6pm · Sat 9am–5pm ·
Emergency line open 24/7
Gas Safe Reg: 123456
Trustpilot 4.9★
24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Emergency line open 24/7
Gas Safe Reg: 123456
Trustpilot 4.9★
London’s water is famously hard, and our booking line never closes. Call or request online 24 hours a day, and we’ll get a Gas Safe registered engineer out to fit your softener — including evenings and weekends — at a fixed price agreed before we start.
Most of London sits within a chalk aquifer region, giving the capital some of the hardest water in the country. These are the effects our engineers see most often, right across the city.
Chalky white deposits building up on taps, shower screens and tiles, however often you clean them.
Limescale build-up inside boilers, washing machines and dishwashers shortens their working life.
Hard water can leave skin feeling dry and hair looking dull, even with the same products.
Hard water reacts with soap and detergent, meaning you often use more product than needed.
Fixed prices agreed before we start — the same price whether you book at midday or 2am, and the same price in every borough. No call-out charge.
Fixed Price
Most Common
Fixed Price
After Survey
From your call to a working softener — in four clear steps, whatever time you get in touch.
Tell us your borough, your home, and the best time for you — including evenings and weekends. Takes under 2 minutes.
We call you back within 15 minutes to confirm an appointment time that suits you, day or night.
Your engineer assesses your water and space, and confirms the price before starting. No surprises on the invoice.
Softener fitted and tested, home left clean and tidy. Written report and 12-month guarantee emailed the same day.
No answering machine at night — a real person picks up and books your appointment, any hour.
The price you're quoted for a Sunday evening slot is the same as a Tuesday morning one.
We know the chalk aquifer conditions affecting most of the capital and advise honestly on the right system.
Same pricing whether you're in Zone 1 or Zone 6, in any of the 33 London boroughs.
Reg. No. 123456 — for any wider plumbing work needed alongside your installation.
All installations across London carry our written workmanship guarantee, whatever time they were booked.
Read all reviews on Trustpilot →
“Called at 9pm on a Sunday just to ask questions and ended up booking for the following evening. Actually spoke to a real person straight away.”
“Booked an evening slot after work since that’s the only time that worked for us. No extra charge for it, engineer arrived exactly on time.”
“Rang early on a Saturday morning and had someone booked in for that same afternoon. Softener fitted in under three hours, tidy job.”
Call our 24/7 line or book online. Fixed price agreed before we start, evenings and weekends available at no extra cost, anywhere in London.
Same fixed prices, same 24/7 availability, wherever you are in London. Select your borough below.