24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Mon–Fri 8am–6pm · Sat 9am–5pm ·
Emergency line open 24/7
Gas Safe Reg: 123456
Trustpilot 4.9★
24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Emergency line open 24/7
Gas Safe Reg: 123456
Trustpilot 4.9★
A burst pipe can flood a room in minutes. Our Gas Safe registered engineers isolate, repair and dry out burst pipes across Tower Hamlets fast — fixed price agreed before we start.
E1
E2
E3
E14
🔒 No obligation. Fixed price confirmed before any work starts.
Exposed pipework in lofts and outside walls can freeze and split in cold weather, common across the borough’s older properties.
Original pipework in Bethnal Green and Whitechapel’s period conversions can corrode and fail with age.
Excess mains pressure can stress joints and weak points in pipework over time, leading to sudden failure.
DIY work, drilling into walls, or nearby building work can accidentally puncture a pipe.
Taking these steps immediately can significantly reduce water damage to your home while our engineer is on the way.
Usually under the kitchen sink or in the airing cupboard. Turn clockwise to isolate the supply.
If the burst is near your boiler or heating system, switch it off at the isolator. Don’t dismantle anything.
Open cold taps in the kitchen and bathroom to relieve pressure and slow the flow from the burst.
Photos and video for your insurance claim. Note when the burst started, for our written report.
Fast isolation followed by a proper, lasting repair — not a temporary fix.
Your engineer's first priority is stopping the flow of water to limit damage as quickly as possible.
The exact point of failure is identified, along with any wider damage to the surrounding pipework.
A permanent repair or section replacement, agreed at a fixed price before work begins.
Full pressure test to confirm the repair holds, with the work area left clean and tidy.
Fixed prices agreed before we start. Any repair work is quoted separately once the leak is confirmed.
Fixed Price
Most Common
Fixed Price
After Assessment
Available around the clock across the borough, because burst pipes don't wait for office hours.
Familiar with the original pipework common in Bethnal Green and Whitechapel's Victorian and Edwardian conversions.
Same pricing whether you're in E1 Whitechapel or E14 Canary Wharf.
We repair to last, not just to stop the immediate leak.
Hundreds of local customers have rated our emergency repairs five stars for speed and quality.
Reg. No. 123456 — for any wider plumbing or heating work needed alongside your repair.
Read all reviews on Trustpilot →
“Pipe burst under our kitchen sink in Whitechapel late on a Friday night. Engineer arrived within 40 minutes, isolated it fast and repaired properly, not just a temporary patch.”
“Frozen pipe burst in the loft during the cold snap in our Bow house. Quick response, clear fixed price, and no fuss getting it sorted.”
“Old pipework finally gave way in our Bethnal Green flat. Engineer explained exactly what happened and repaired it properly the same visit.”
We aim to have an engineer at your property within 60 minutes, across all postcodes E1, E2, E3, E14 and E1W, 24 hours a day.
An emergency callout and isolation starts from £89, a standard pipe repair from £120, and concealed repairs behind walls or under floors from £180.
All prices are fixed and agreed before work starts.
Turn off your water at the stopcock, switch off your boiler if the burst is nearby, open cold taps to drain remaining water, and take photos for insurance.
See the full guide above.
No.
We never charge a call-out fee.
You pay only for the work carried out, at a fixed price agreed before we start.
Yes.
We cover the entire Tower Hamlets borough — Whitechapel, Aldgate, Bethnal Green, Bow, Mile End, Canary Wharf, Poplar and Wapping — postcodes E1, E2, E3, E14 and E1W, 24 hours a day.
We always carry out a permanent repair rather than a temporary patch.
Where a full section replacement is needed, this is explained and priced clearly before we proceed.
Don’t wait. Call our 24/7 emergency line or submit your request and we’ll have a Gas Safe engineer with you in under 60 minutes.
We also cover these neighbouring boroughs — same fixed prices, same 24/7 availability.