🔒 Your details are never shared. We call back within 15 minutes.
or call us directly: 📞 020 1234 5678 — 24/7 Line
Available every day
365 days a year
Trustpilot rating 1,800+ verified reviews
London boroughs covered every day
Our emergency engineers attend all types of urgent boiler problems across London — 24 hours a day, every day of the year, including peak winter breakdown periods. No matter the time, our Gas Safe engineers are ready to be dispatched immediately. All emergency work is carried out at a fixed price agreed before we start.
Boiler has stopped firing entirely, leaving the property cold with no hot water supply.
Water pooling under or around the boiler, often from a failed pressure relief valve or internal seal.
An error code on the boiler display indicating a fault requiring diagnosis by a Gas Safe engineer.
Boiler pressure repeatedly dropping or showing low, often causing the system to lock out.
Unusual banging, whistling or kettling sounds from the boiler indicating limescale or airlock issues.
An older or irreparable boiler needing same or next-day emergency replacement.
Fixed prices agreed before we start. No call-out charge. No surprise extras. These are our standard rates — your engineer will confirm the exact cost before beginning any work.
Fixed Price
After Survey
After Survey
Fixed Price
From
Fixed Price
💡 All prices are fixed and agreed upfront. No call-out charge ever. Materials included in the quoted price. If the job is more complex than expected, your engineer will explain the cost and get your approval before proceeding.
Taking these steps immediately can help your engineer diagnose the problem faster and reduce any further damage while you wait.
Most boilers display normal pressure between 1 and 1.5 bar. If it’s reading near zero, note this — it helps your engineer diagnose the issue before they even arrive.
If your boiler display shows a fault or error code, write it down or take a photo. This speeds up diagnosis significantly and may mean the right part is brought first time.
If you can see water leaking from the boiler itself, switch it off at the isolator switch or control panel. Do not attempt to dismantle anything.
Use extra blankets and clothing layers while you wait. Avoid using portable gas heaters indoors without ventilation, and never use an oven to heat a room.
From your call to a fixed repair — in four clear steps.
Call our 24/7 emergency line or fill in the form above. Tell us your borough, the emergency, and your details. Takes under 2 minutes.
We dispatch the nearest available Gas Safe engineer immediately. You receive an SMS with their name, photo and estimated arrival time.
Your engineer diagnoses the fault and confirms the fixed price — repair or replacement — before starting work. You approve the price first.
Heating and hot water restored. Gas safety check completed. Written job report and 12-month guarantee certificate emailed to you the same day.
Our engineers are stationed across every London borough. We dispatch the nearest available plumber the moment you call — aiming to be with you in under 60 minutes, day or night.
We never charge a call-out fee — even at 3am on a bank holiday. You pay only for the work done, at the fixed price your engineer agrees with you before starting.
Every engineer carrying out related boiler or gas work is fully Gas Safe registered (Reg. No. 123456). You can verify this independently on the Gas Safe Register website.
Every emergency job is covered by our full £5 million public liability insurance from the moment our engineer arrives to the moment the job is signed off.
Over 2,400 verified Trustpilot reviews from London homeowners — many specifically for our emergency bathroom response service.
All emergency repairs and replacements come with our 12-month workmanship guarantee. If anything we have repaired develops a fault within 12 months, we return and fix it at no charge.
Read all reviews on Trustpilot →
“Boiler broke down on Christmas Eve. Called Brilliant Plumbing at 7am and they had an engineer with us by 9am. Fixed within 90 minutes, Gas Safe certificate left on the day. Could not ask for more — absolute lifesavers.”
“Our 15-year-old boiler finally gave up on the coldest night of the year. Engineer confirmed it wasn’t worth repairing, and had a brand new combi boiler installed and running by the next afternoon. Fixed price held exactly as quoted.”
“Boiler started leaking onto the kitchen floor at 11pm. Engineer arrived within 40 minutes, isolated it immediately, and came back the next morning with the part needed to fix it properly. No call-out charge despite the late hour.”
Don’t wait. Call our 24/7 emergency line or submit your request and we’ll have an engineer with you in under 60 minutes.
Click your borough to see emergency bathroom plumbing services and response times near you.
All-purpose 24/7 emergency cover for any urgent plumbing issue.
Full bathroom renovation — strip-out to sign-off, fixed price.
Kitchen, bathroom, toilet or external — cleared same day.
Leaking, blocked or faulty cistern — same-day repair or replacement.
No call-out charge. Fixed prices. Engineer dispatched in minutes across all 33 London boroughs. 24/7, 365 days a year.
