24/7 EMERGENCY
Burst pipe? Boiler down? No hot water? Engineers on call right now —
Shower leaking through the ceiling below, electric shower sparking or tripping the fuse box, or a shower that’s failed completely with no working bathroom left in the house? experienced engineers are on call across all 33 London boroughs — same-day emergency repair and installation, fixed price, no call-out charge.
🔒 Your details are never shared. We call back within 15 minutes.
or call us directly: 📞 07405088196 — 24/7 Line
Available every day
365 days a year
Trustpilot rating 1,800+ verified reviews
London boroughs covered every day
Most shower issues can wait for a scheduled appointment — but some situations need same-day attention to prevent water damage or an electrical hazard. Here’s how to tell the difference.
Water staining, dripping, or a bulging ceiling in the room beneath your bathroom is a sign the shower tray, enclosure seal, or waste pipe has failed — this needs same-day attention to prevent structural damage.
An electric shower that sparks, smells of burning, or repeatedly trips your consumer unit is a genuine electrical hazard. Stop using it immediately and isolate the electrical supply if you can do so safely.
Water escaping onto the bathroom floor rather than draining away — from a cracked tray, failed seal, or blocked waste — can quickly damage flooring and the ceiling below if left unaddressed.
If your shower has stopped working entirely and it’s the only bathroom in the property, this is treated as a genuine emergency — we prioritise restoring at least a working shower or bath the same day.
A shower valve or mixer that won’t shut off — running continuously even with the control in the off position — wastes water and can indicate a failed cartridge or valve requiring urgent isolation.
If you’re uncertain whether your situation is an emergency, call our 24/7 line and describe what’s happening. We’ll tell you honestly whether same-day attention is needed or whether a scheduled appointment is more appropriate.
Fixed prices agreed before we start. No call-out charge. No surprise extras. These are our standard rates — your engineer will confirm the exact cost before beginning any work.
Fixed Price
Fixed Price
💡 All prices are fixed and agreed upfront. No call-out charge ever. Materials included in the quoted price. If the job is more complex than expected, your engineer will explain the cost and get your approval before proceeding.
From your call to a fixed repair — in four clear steps.
Call our 24/7 emergency line or fill in the form above. Tell us your borough, the emergency, and your details. Takes under 2 minutes.
We dispatch the nearest available experienced engineer immediately. You receive an SMS with their name, photo and estimated arrival time.
Your engineer assesses the problem and confirms the fixed price before starting work. You approve the price — no surprises on the invoice.
Shower repaired or new unit installed, fully tested, and a 12-month workmanship guarantee issued in writing before the engineer leaves.
Our engineers are stationed across every London borough. We dispatch the nearest available plumber the moment you call — aiming to be with you in under 60 minutes, day or night.
We never charge a call-out fee — even at 3am on a bank holiday. You pay only for the work done, at the fixed price your engineer agrees with you before starting.
Every emergency job is covered by our full £5 million public liability insurance from the moment our engineer arrives to the moment the job is signed off.
Over 2,400 verified Trustpilot reviews from London homeowners — many specifically for our emergency bathroom response service.
All emergency repairs and replacements come with our 12-month workmanship guarantee. If anything we have repaired develops a fault within 12 months, we return and fix it at no charge.
Read all reviews on Trustpilot →
“Noticed a brown stain spreading across our kitchen ceiling on a Saturday morning — shower directly above had been leaking for who knows how long. Called Brilliant Plumbing and an engineer was here within 45 minutes. Found a failed tray seal, isolated the shower, and booked the repair for the next day so it could be done properly. Stopped the damage getting any worse.”
“Our electric shower started sparking and tripping the whole fuse box every time we tried to use it. Called the emergency line straight away — engineer was here within the hour, confirmed the heating element had failed and made the unit unsafe. Isolated it immediately and had a new shower installed and tested by that evening. Genuinely relieved they took it as seriously as they did.”
“Only bathroom in our flat and the shower valve completely seized on a Sunday evening — no way to get hot water at all. Called Brilliant Plumbing not expecting much on a Sunday, but an engineer called back in ten minutes and was at the flat within the hour. Replaced the cartridge on the spot. Fixed price, no fuss, working shower again before bed.”
Don’t wait. Call our 24/7 emergency line or submit your request and we’ll have an engineer with you in under 60 minutes.
Click your borough to see emergency bathroom plumbing services and response times near you.
All-purpose 24/7 emergency cover for any urgent plumbing issue.
Full bathroom renovation — strip-out to sign-off, fixed price.
Kitchen, bathroom, toilet or external — cleared same day.
Leaking, blocked or faulty cistern — same-day repair or replacement.
No call-out charge. Fixed prices. Engineer dispatched in minutes across all 33 London boroughs. 24/7, 365 days a year.